Privacy Policy

EURO24 Sp. z o.o. Sp. k. PRIVACY POLICY

Dear Guest,

Our website processes certain personal data. Below you will find information about what data we collect and how we use it, including information about cookies.

The controller of the website you are visiting is:

EURO24 Sp. z o.o. Sp. k., with its registered office in Rzeszów, ul. Żołnierzy 9 Dywizji Piechoty 8, Tax Identification Number NIP 5170356307, REGON 180763770, entered in the Register of Entrepreneurs of the National Court Register under number 0000395714, email rzeszow@euro24.com, phone (+48) 17 859 20 01.

The website processes personal data including the IP address of the device used by the visitor to access the website, information on how the website is used, and the visitor’s choices.

If you visit our website, we process your personal data in several areas:

• through the use of cookies,
• through the management of cookie consents,
• through responding to requests for contact addressed to us, including inquiries for quotations, cooperation proposals, responses to questions, and complaints,
• through handling complaints, requests, and claims,
• through taking actions aimed at ensuring the security of data stored on the platform,
• through taking actions aimed at ensuring the technical capability to use the platform’s services.

1. Legal basis for processing

You are not obliged to provide us with your data. However, without providing some of it, it will not be possible to use all the platform’s services.

Our processing of personal data is carried out on various legal bases:

1. In the case of using essential cookies, the legal basis for processing is Article 6(1)(f) of the GDPR, that is Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, namely the legitimate interest of the controller consisting in operating this website. It is not technically possible to opt out of these cookies. If a visitor objects to their use, they should not access the website or should leave it. The purpose of the processing is to ensure the proper functioning of this website.
2. In the case of statistical, marketing, social media, and preference cookies, the legal basis for processing is Article 6(1)(a) of the GDPR, that is the consent of the data subject, the website will process these cookies only if you give your consent in the cookie banner located at the bottom of the page. The default settings do not include consent for these cookies. Giving consent requires an active selection. The selected settings are remembered by the website but can be changed at any time by expanding the cookie banner available on the main page of the portal, this can also be changed in your browser settings. Changing the settings by withdrawing consent to the processing of cookies does not affect the lawfulness of processing carried out before the withdrawal of consent. In the case of certain less intrusive cookies of this type, the Controller processes them on the basis of Article 6(1)(f) of the GDPR, that is on the basis of a legitimate interest consisting in ensuring the most efficient operation of the website and enabling its effective use. In the case of these cookies, it is possible to object to their processing by changing the settings in the cookie banner. The purpose of the processing is:
   • in the case of statistical cookies, collecting information by the controller about how visitors use the website,
   • in the case of marketing cookies, enabling better targeting of potential marketing activities by collecting information about visitors and their activities,
   • in the case of preference cookies, remembering the visitor’s settings in order to facilitate navigation on the website during subsequent visits,
   • in the case of social media cookies, enabling better targeting of potential marketing activities by collecting information about visitors and their activities, as well as enabling visitors to share content available on the website on social media.
3. In the case of managing cookie consents, the legal basis for processing is Article 6(1)(c) of the GDPR, that is the legal obligation imposed on the controller to record the consents obtained for the processing of personal data.
4. In the case of data processed in connection with submitting a contact form to the controller, the legal basis for processing is Article 6(1)(f) of the GDPR, that is the legitimate interest of the controller consisting in the right to respond to received inquiries. The purpose of the processing is to handle the matter to which the correspondence relates.
5. In the case of data processed in connection with submitting a contact form for carriers to the controller, the legal basis for processing is Article 6(1)(f) of the GDPR, that is the legitimate interest of the controller consisting in the right to conduct discussions with your company regarding cooperation in response to the received contact details. The purpose of the processing is to handle the matter to which the correspondence relates.
6. In the case of data processed in connection with submitting a complaint form to the controller, the legal basis for processing is Article 6(1)(b) of the GDPR and the data are processed for the purpose of proper performance of the contract binding the parties, including handling the complaint process.
7. In the case of data processed in connection with submitting a transport quotation form to the controller, the legal basis for processing is Article 6(1)(f) of the GDPR, that is the legitimate interest of the controller consisting in the right to respond to received quotation inquiries. The purpose of the processing is to handle the matter to which the correspondence relates.
8. Data provided in contact forms may be processed by the Controller for the purpose of marketing its own services on the basis of Article 6(1)(f) of the GDPR, in order to present offers of services provided by the Controller or to promote products and services, and where appropriate consents are given also by sending, via the accepted communication channels, commercial information and information about the Controller’s products, services, and campaigns. The legal basis for processing is the legitimate interest of the Controller, that is the right to promote its own business activity for the purpose of acquiring customers.
9. Only where separate consent for the processing of personal data for marketing purposes has been given, your data may be processed for marketing purposes on the basis of Article 6(1)(a) of the GDPR by entities affiliated with the website controller, including for the purpose of presenting offers of services provided by the Controller or promoting products and services, and where appropriate consents are given also by sending, via the accepted communication channels, commercial information and information about the Controller’s products, services, and campaigns.
10. Only where separate consent to transfer data to entities affiliated with the Controller and to their processing of such data for marketing purposes has been given, your data will be transferred to entities affiliated with the Controller on the basis of Article 6(1)(a) of the GDPR.
11. In the case of data processed in connection with providing technical support, ensuring the security of the platform, as well as handling complaints, requests, and claims, the legal basis for processing is Article 6(1)(f) of the GDPR, that is the legitimate interest of the controller consisting in the right to ensure the proper functioning of the platform and to respond to received requests, complaints, and claims. The purpose of the processing is to ensure the proper functioning of the platform and to handle submitted requests, complaints, or claims.

2. Cookies

The website uses cookies in certain areas. Cookies are small text files sent to the visitor’s computer, identifying it in a way necessary to simplify and speed up the operation of the service. These files can be divided into 5 groups:

1. Essential cookies, these are files that enable the use of basic website functions, such as navigation on the website. The website cannot function properly without these files.
2. Preference cookies, these allow the website to remember information about the visitor’s choices. In practice, they make using the website easier.
3. Statistical cookies, these help the platform administrator understand how different visitors behave on the website by collecting and reporting anonymous information.
4. Marketing cookies, these are used to deliver advertisements of the controller’s services to visitors on third party websites. Joint controllers use these cookies in cooperation with marketing partners.
5. Social media cookies, these enable the platform to connect with social media services. Thanks to them, the visitor can, for example, share our content with friends or go to our social media profile. Such cookies are able to track the visitor’s browser on other websites and create a profile of their interests. This may affect the content and messages that the visitor sees on other websites they visit.
6. We also use plugins from Facebook, LinkedIn, YouTube, Instagram, and TikTok on our website. These plugins contain cookies through which the platforms receive information that a given user who has an account on the platform has visited our website. These data are transferred even without clicking the button redirecting to the platform. We use these data to optimize our marketing activities on the basis of Article 6(1)(f) of the GDPR, based on the legitimate interest consisting in the right to promote the Controller’s business activity.
   When playing videos available on the website, as they are embedded from YouTube, clicking “Play” means consenting to the storage of marketing cookies of YouTube and the controller, as well as to the transfer of data to Google.
   Within the scope described above, we act as joint controllers of data together with the controller of the respective platform. The rules for the use of these data by social media platform controllers are set out in their privacy policies:
   • Regulamin i zasady obowiązujące na Facebooku
   • Polityka ochrony prywatności LinkedIn
   • Polityka prywatności Google
   • Polityka prywatności Instagram
   • Polityka Prywatności TikTok
7. A visitor to the website may opt out of cookies in three ways:
   • a) By selecting the appropriate settings in their browser
   • b) By changing the settings of the “cookie banner” tool visible upon entering the website and then continuously available. In this tool, the visitor may freely manage consent for all optional cookies.
   • c) It is not possible to opt out of essential cookies. Without them, it is technically impossible to use the website. The only way to avoid these cookies is to refrain from visiting the website.

3. Links to other websites

The website may contain links to other websites which, when clicked, redirect the user to external portals. The Controller of this website is not responsible for the privacy policies applied on those websites. We encourage you to review the privacy policies of such websites after accessing them.

4. Data security

1. We make every effort to ensure that the processing activities carried out on the platform are properly secured, therefore we have selected appropriate technical and organizational measures to protect data against access by unauthorized third parties.
2. However, we do not have full control over the security of data transmission over the Internet. Therefore, it is essential that visitors to our website use a secure Internet connection.

5. Your rights as a data subject

1. User. In connection with the fact that our website processes your personal data to the extent indicated above, you are entitled to the following rights:
   • a) the right of access to personal data,
   • b) the right to rectification of personal data,
   • c) the right to erasure of personal data,
   • d) the right to restriction of processing of personal data,
   • e) the right to data portability,
   • f) in situations where the legal basis for processing is the legitimate interest of the controller, that is where we have indicated Article 6(1)(f) of the GDPR as the legal basis, the right to object to the processing of personal data on this basis.
2. Where processing is based on the consent of the data subject, such person may withdraw that consent at any time. This will not affect the lawfulness of processing carried out before the withdrawal of consent. The method of withdrawing consent to cookies is described in the section concerning cookies.
3. If a visitor to our website considers that the processing of personal data violates applicable regulations, they have the right to lodge a complaint with the President of the Personal Data Protection Office.
4. We reserve the right to charge a fee if requests from the data subject are manifestly unfounded or excessive. We reserve the right to verify the identity of the person submitting the request if we have reasonable doubts as to their identity.
5. All requests related to personal data protection may be sent to the email address rzeszow@euro24.com.

6. Data retention period:

1. The retention periods for data collected through cookies are indicated above in the table containing the list of cookies.
2. Data relating to the management of cookie consents are stored for the period of limitation of potential claims related to the granting of consent, that is no shorter than until the expiry of 7 years from the withdrawal of consent.
3. Data processed in connection with contact forms, complaints, requests, and claims are stored for the period of limitation of potential claims related to the matter in which the request, complaint, or claim was submitted, that is no shorter than until the expiry of 6 months.