Transport Monitoring
MONITORING 24/7
Our Control Tower is at your service 24 hours a day, 7 days a week, including weekends and public holidays.
TRANSIT UPDATES
Every client receives regular, real-time status updates at every stage of the shipment’s journey.
DOCUMENT VERIFICATION
We provide rigorous oversight of all loading and unloading documentation.
Let’s get down to business!!
Over 50 000 transport points handled annually.
- End-to-end monitoring of loading, transit, and unloading.
- Coordination and oversight of documentation accuracy.
- Constant communication with the driver.
- 24/7 client access.
Real-time transport updates sent to the client at every stage of the logistics process!
ROUND-THE-CLOCK OVERSIGHT & OPERATIONAL CONTINUITY
Our Control Tower operates on a three-shift system, guaranteeing the presence of skilled experts at any time of the day or night. Where automated systems merely log an event, our team takes immediate action, resolving issues as they arise. This is especially critical during the night when data access may be limited and backup options are fewer. It is the experience and “cool-headed” approach of our specialists that keep your transport moving without having to disturb you in the middle of the night.
CLIENT BENEFITS
What do you gain with the Euro24 Control Tower
Above all, you gain 24/7 visibility over your cargo’s current location. Clients can contact the monitoring department at any time to receive status updates via email, phone, or SMS.
Our clients can also count on an immediate response in the event of a vehicle breakdown or other unforeseen circumstances that could jeopardise the ETA (Estimated Time of Arrival). This is particularly vital for AOG (Aircraft on Ground) shipments or time-critical manufacturing supply chains.
Full Transparency
Every consignor receives regular updates on the progress of their shipment at every stage. Our monitoring department allows us to react instantly to external factors beyond our control, such as heavy traffic, accidents, or vehicle breakdowns.
Safety and Supply Chain Continuity
Our staff monitors both global and local alert systems. They are aware of traffic congestion, sudden weather changes, or road closures before the information even hits the media. Thanks to constant fleet visibility, we can arrange a transshipment, provide a replacement vehicle, or reroute the shipment within minutes to ensure the final deadline remains secure. Every delay alert is immediately analysed by a dedicated account manager who understands the specifics of your order and the importance of on-time delivery.
Human-Centric Operations
At Euro24, we believe that even the most advanced algorithms cannot replace human intuition and the ability to solve problems quickly. That is why the heart of our Control Tower is a team of experienced specialists who oversee every process, supported by cutting-edge technology.
+48 17 859 20 01